Making arrangements on your day off to exchange vehicles goes too show how BMW Langley and it’s staff are willing to go the extra mile for the customer.
It was clear from the outset that you have a united positive and happy team whose prime purpose was to make me welcome. I was given the VIP treatment!
Our experience at Langley BMW was second to none. We were treated extremely well from the moment we walked in to the time we left with our new BMW. All the staff did a great job but I would like to especially thank Webb for his help. He handled our situation very professionally and took the time to show and explain everything that BMW has to offer. Webb did a great job!
Sam is such a pleasure to deal with. He has been my service advisor since 2012 for both of my vehicles and he never fails to provide me and my family with excellent customer service, Thank You Sam!
Alrick went over and above when we requested a shuttle service on the day we took delivery of our new vehicle. He promptly picked us up at our residence. Overall sales experience was smooth and painless!
Best car buying experience ever! I've purchased 8 vehicles from dealerships in my lifetime, and I can honestly say I've never had customer service like I received at Langley BMW.
I recently leased a 2015 BMW X5 from Alrick and have nothing but positive things to say about this experience. Alrick was extremely helpful from day one and helped us select the best options for the vehicle, he kept us informed about delivery date, he explained the sales and leasing options that best meet our needs, and he took extra care and attention in making sure that we were familiar with all of the features of the vehicle. I will highly recommend Alrick and your dealership to all of my friends and family.
So you know, this is our first BMW (boy have I been missing out…), and our first time doing business with your dealership, and I can assure you we will be telling all of our friends about the fabulous experience we had. The sales manager Ahmed was very helpful in answering questions when Jay wasn’t there, and in my twenty five years of buying cars, this was by far the most pleasant, least stressful, and enjoyable experience I have had. I only wish I had done business with you sooner.